The Business Intelligence space has been heavily focused on On-premise software and Lumira intended to expand not only from an On-premise market but to a cloud deployment system also. Lumira was designed to steer away from its old clunky Business Intelligence exploration tools to a more user-friendly experience. The goal was to take an outdated desktop system and transform it into a multi-platform system across desktop, web, and mobile that would help users discover hidden insights and find quick answers in their data.
What I did
I was a UX designer on a team of 4 who helped steer SAP Lumira away from its old desktop UX and UI patterns to a new and improved experience. For 3 years I worked with Product Owners, Architects, Developers, and Data Scientists to define the experience of new and existing items in the product. I was tasked to lead the visualization building and interactivity experience. Every area was developed by different teams across the world this lead to inconsistencies, which I was helped fix. I helped create and transform the vision for a multi-device suite that was meant to create engaging visualizations with fast data manipulation without any immediate tutorial help.
Consistent visualization interactions
Lumira had old patterns and interactions that needed to be updated so we successfully aligned visualization libraries, terminology, and interaction patterns that could be used consistently across the suite. We improved ease of use for the visualization building workflows by redesigning easy access points for user navigation.
Toolbar unification
A unified experience across the entire product was needed since every area had different UX and UI patterns. Each space within the application had a toolbar that was not aligned. The toolbar needed a new look and feel as well as better UX consistency. The goal was that the user should be able to answer their business questions quickly with little understanding of how the product works.
Scalable Action Menus
Action menus were never defined to be scalable for more actions or even considered responsive. These had to be re-worked to align to new standards and designed to respond to proper hit zone sizes if a mobile browser opened the visualizations.
To read more about the product look at SAP's learning materials.